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Right now
Senior UX Designer at GetWyz.
GetWyz is built around a simple idea: homeownership should feel less like a mystery and more like a path you can actually follow. The product helps users understand where they are today, what needs to change, and how to move toward their HomeOwner Day with clearer financial modeling, plain-language education, and guidance along the way.
GetWyz Mortgage carries that same approach into the lending side, with straightforward support for buying, refinancing, and tapping equity. The goal is to give people clearer options, straighter answers, and a less stressful experience from pre-qualification to closing, so they can make decisions with more confidence and context.
As part of a small design team building the ecosystem from the ground up, I’ve helped shape the experience across nearly every touchpoint: the GetWyz platform, the GetWyz Mortgage point-of-sale experience, GetWyz.com, GetWyzMortgage.com, marketing email templates, brand and marketing materials, and the design system strategy that keeps the work connected.
The role sits at the intersection of product design, brand, content, systems, and launch execution. I work closely with developers, copywriters, stakeholders, and leadership to turn a complex financial journey into something clearer, warmer, and easier to act on.
This is the largest, most cross-functional product push I’ve been part of: a full ecosystem built around helping people understand, plan for, and move toward homeownership. GetWyz launches in August ’26.
I’ve partnered with teams across financial wellness, hospitality, healthcare, pharmacy, OCR, and early-stage product work. Different industries, different constraints, same core responsibility: understand the context, clarify the experience, and design work that can hold up in the real world.
GetWyz & GetWyz MortgageSenior UX Designer · Current
Product platform, mortgage point-of-sale experience, GetWyz.com, GetWyzMortgage.com, marketing email templates, brand and marketing materials, design system strategy, and launch support for a full homeownership ecosystem.
Marriott BonvoyInteraction Designer · via CapTech
Settings and security experience work, including preference management, MFA enhancements, critical legal copy rollouts, and early exploration for a new vacation-planning experience.
Locus HealthUX/UI Design · Healthcare
Admin experience overhaul for a legacy healthcare platform, with clearer layouts for doctors reviewing detailed patient information quickly. Also helped streamline form inputs and data collection from patient hardware into the Locus system.
Koala HealthUX/UI Design · Pharmacy / Veterinary
Clinic-side experience design for veterinary medication ordering, including user flows, website design, infrastructure planning, and interface work that matched the existing brand while making the ordering path clearer for clinics.
Notable SystemsUX/UI Design · OCR / Data
Website renovation and UI enhancements focused on telling the product story more clearly, with a stronger emphasis on OCR capabilities and turning complex documents into usable data.
GozangoUX/UI Design · Product ops
Admin-side dashboard, user onboarding, and design system support for a clearer, more scalable product experience.
How I think
Complexity is not the problem. Losing the user is.
I like working on products where the stakes are real, the problems are messy, and the path is not always obvious at first. Good UX does not flatten every hard thing into something simple. It helps people stay oriented through complexity.
That means users know where they are, what just happened, what matters, and what they can do next. It means the product gives enough structure to build confidence without getting in the way.
I use research, systems thinking, prototyping, UX writing, and design systems to make that happen. Systems matter because they help teams move faster, stay aligned, and build with confidence. But a system should support better decisions, not protect old ones. When a pattern gets in the way of a better user experience, the pattern should change.
My goal is to design products that are clear under pressure, trustworthy, built for real use, and hard to misuse.
Systems thinkingUX writingProduct strategyResearch synthesisInteraction designDesign systemsEdge casesStakeholder alignment
What I do
The toolkit.
I work across the full product design process: framing the problem, understanding the user, shaping the flow, prototyping the experience, building the system, and staying close through handoff and QA.
The part I care about most is connecting the dots: user needs, business goals, technical constraints, content, accessibility, and the small interaction details that determine whether a product actually feels usable.
AI as a design multiplier. Faster exploration. Sharper decisions.
I use AI across the design process the same way I use any strong tool: to move faster, see more angles, and make better decisions. It helps me get from blank page to useful direction quickly, but it does not replace taste, judgment, user context, or craft.
I use ChatGPT, Claude, and other AI-assisted tools for research synthesis, problem framing, concept exploration, UX copy, user flows, documentation for developers, presentation structure, competitive scans, asset exploration, and fast website or prototype mockups.
The value is not that AI gives me the answer. The value is that it helps me pressure-test the work sooner. I can explore more directions, catch weak spots earlier, and spend more of my attention on the decisions that matter.
Designed packaging systems for regulated healthcare contexts, where details, constraints, sustainability, and usability mattered before I ever had “UX” in my title.
Springboard — UX/UI Design
Nov '20 – Jul '21
Formalized the shift into digital product design through research, interaction design, prototyping, testing, and portfolio case study work.
Worked on settings, security, preference management, MFA enhancements, legal copy rollouts, and early vacation-planning experience exploration.
Mobelux — UX Designer
May '22 – Aug '25
Partnered with product teams across healthcare, pharmacy, OCR, sports betting, service, and early-stage products on UX/UI design, user flows, admin tools, websites, design systems, workshops, presentations, and product storytelling.
GetWyz — Senior UX Designer
Aug '25 – Present
Designing across product, mortgage, brand, marketing, design systems, and launch execution for a full homeownership ecosystem.
Case study · end-to-end · sole designer
SCRY — games you'll actually love.
SCRY
A gamer's tool that doesn't play.
Sole designerResearch → PrototypeMobile appAdobe XD · InVision · Marvel
Overview
Gaming is a multi-billion-dollar world, and the best part is the hunt for that next great adventure. SCRY is a gamer's tool that helps players choose their next title with confidence — through thoughtful search and adaptive exploration, not sponsored noise.
The problem
The platforms gamers actually use to find games work against them. They push sponsored content for profit, serve shallow suggestions that miss the mark, and bury games under vague genres and one-number ratings — so it's hard to tell whether a game is right for you.
Because gamers' tastes vary so wildly, the real challenge was a universally intuitive app that adapts to each player while still inviting genuine exploration.
The obstacles gamers hit when hunting for a game.
The solution
SCRY was built differently from the ground up, around five ideas:
An engaging onboarding flow that personalizes the app to each gamer's interests and playstyle.
Tailored, themed playlists that guide gently while opening up exploration.
Quick and advanced search — agile when you know what you want, deep when you don't.
Saveable, organized playlists plus alerts the player actually controls.
A reimagined rating system that stops good games from getting buried.
Who it's for
Gamers live on a spectrum, so I scoped to three archetypes drawn from six 1-on-1 interviews:
Casual Kelsey
Wants
Time-killers, brain teasers
Goal
Organization
Pain
False ads, in-app purchases
Hardcore Hiro
Wants
Adventure, fantasy, story
Goal
Content updates
Pain
Thin info, troll reviews
Competitive Carter
Wants
Action, FPS, online PvP
Goal
Community activity
Pain
Dead games, bad controls
Casual Kelsey, Hardcore Hiro, Competitive Carter.
Research
Competitor analysis
I mapped how gamers find games today across three lanes. Social media is great for breadth but drowns you in spam and untrustworthy reviews. Game news is the most detailed but opinionated and slow to digest. Online stores search well but nudge you toward sales over fit, with shallow info and vague genres.
Interviews · six gamers
Two things decided whether someone actually played a game: price, and whether someone they trusted was playing it. The recurring theme underneath everything was distrust — of reviews, ratings, and summaries — which left players unsure what a game really was.
"I want an app that knows me better — so when I search, it already knows what I don't like."Casey F. · mobile gamer
Gamers also leaned hard on "top lists," and described games by motivation (the feeling) more than genre. That reframed the whole design: identify games by what they make you feel, and earn trust before making a single suggestion.
Where gamers look today.How each scores on what matters.Six interviews: methods, criteria, frustrations.
The journey
Mapping Desire → Explore → Search → Find → Play showed the emotional low points sit squarely in Explore and Search — too many options, too little direction. SCRY's job is to gently narrow the field and surface only what helps a decision.
Friction peaks at Explore and Search.
User flow · four red routes
Red route 1
Onboarding
Earns trust up front — the foundation every suggestion stands on.
Red route 2
Explore
Multiple themed suggestions built from the player's interests.
Red route 3
Search
Quick for the obvious, advanced for the niche.
Red route 4
Game summary
The last stop before deciding — intuitive, informative, streamlined.
User flow with the four red routes.
Sketches & guerrilla testing
I sketched the four routes in Sketchbook and tested clickable Marvel prototypes with five colleagues. The themed Explore carousels were the clear favorite — people said they'd actually browse. Onboarding imagery and playlist labels needed clarifying, and saving a game needed clearer feedback.
Sketching the red routes.
Reinventing the rating
The 5-star scale buries perfectly good games below an arbitrary 4.5. SCRY borrows the gaming-native letter scale — S (best) through F — paired with a per-element breakdown (gameplay, controls, graphics, value…) so you understand a game at a glance.
SABCDF
Wireframing
Sketches and test refinements came together as wireframes, drawn at iPhone X dimensions so they could move straight into prototyping. I mimicked real interactions — picking interests during onboarding, typing into search, bookmarking a saved game — and built the new letter-rating system into the screens.
Branding
"Scry" is fantasy for discovering something with a tool — traditionally a crystal ball. SCRY turns the phone into that crystal ball for finding your next adventure. To Discover + By Means of a Tool = SCRY.
Scry = to discover, by means of a tool.
Style guide
Intense hues against a dark theme — built to sit beside vibrant game art. Blue and yellow anchor the palette (trust + exploration), with a grey hierarchy for dense screens and Proxima Nova for clean legibility.
Accessibility
Every real color pairing was contrast-checked. Most combinations clear WCAG AAA; the lowest still meet AA — on par with dark themes like the Google Play Store.
Color, type, components, icons.Every pairing contrast-checked to WCAG AA/AAA.
The finished product
The high-fidelity build, made in Adobe XD and InVision — onboarding, home, explore, search, the reworked game summary, alerts, and account. Tap through the full flow.
Testing & iteration
5Round 1 testers
6Round 2 testers
2Hi-fi versions
Version 1 was built in Adobe XD + InVision and tested remotely with five gamers, scored with Nielsen's severity method:
Level 4
Card legibility · finding "All Games" · summary hierarchy
Level 3
Playlist terms · ranking clarity · upvote icon
Level 2
DLC ratings · alert tuning · explore filter
Level 1
Faster saves · typo fixes · more hero shots
"I could actually see myself using this. I love exploring themed categories made specifically for me."Raven S. · hardcore gamer
Version 2 prioritized legibility, navigation, and hierarchy, and handed players more control — global Explore filters, rearrangeable playlists, a quick letter-rating icon, and a simplified game summary. Re-testing with six new gamers confirmed it felt like a professional, shippable product — while surfacing the last stubborn issue: playlist terminology.
Round-1 issues ranked by Nielsen severity.Flagged issues → corrected screens in v2.
What I learned
The hardest problem wasn't visual — it was language. The home-screen playlists (Currently Playing, Play Next, Coming Soon) only hit ~60% immediate comprehension, though a light walkthrough resolved it. And running an entire study remotely during COVID turned out to be a gift: it made me fluent in fully-digital research, which is exactly where the work is headed.
Future roadmap
Apply the round-2 fixes, especially playlist terminology + a first-run walkthrough.
Re-test with fresh gamers to validate the changes.
Build a fully interactive final prototype.
A native rebuild of the original UXfolio case study — reconstructed here, in order, so it lives on rh3uxd.com directly. Every wireframe and hi-fi screen is the real work from the project.
Senior UX Designer with a background in product design, structural design, consulting, and end-to-end digital product work — across financial wellness, healthcare, pharmacy, hospitality, OCR/data workflows, service design, SaaS, and early-stage products. I work the full process: framing the problem, understanding the user, shaping the flow, prototyping, building the system, and staying close through handoff and QA.
Experience
GetWyz & GetWyz MortgageAug 2025 – Present
Senior UX Designer · Remote
Shape the end-to-end product experience for a homeownership ecosystem as part of a small design team building it from the ground up.
Design across the platform, mortgage POS, GetWyz.com, GetWyzMortgage.com, email templates, brand/marketing, and design-system strategy.
Partner with developers, copywriters, stakeholders, and leadership to turn a complex financial journey into something clearer and easier to act on.
Use AI-assisted workflows for research synthesis, concept exploration, and documentation while keeping design judgment human-led.
MobeluxMay 2022 – Aug 2025
UX Designer · Remote
Led UX/UI for websites, web/mobile/iPad apps, admin dashboards, onboarding flows, and design-system initiatives.
Planned and facilitated workshops, critiques, and stakeholder reviews to align teams around the user experience.
Created wireframes, prototypes, hi-fi designs, and implementation-ready handoff for cross-functional teams.
Selected work: Locus Health, Koala Health, Notable Systems, Gozango.
CapTech ConsultingSep 2021 – May 2022
Interaction Designer · Richmond, VA
Consulted for Marriott Bonvoy's mobile app teams across settings, security, preference management, and legal copy.
Created wireframes, hi-fi mockups, user tests, and prototypes for iOS and Android.
Collaborated with legal, copywriters, and design leadership on critical copy rollouts and MFA enhancements.
WestRockJul 2018 – Feb 2021
Structural Designer · Richmond, VA
Designed packaging systems for regulated healthcare contexts — constraints, usability, sustainability, and production feasibility.
Partnered with research engineers and plant managers to deliver production-ready packaging on tight timelines.
Planned, ran, and analyzed usability tests to meet regulatory and user-experience needs.
